Insurers are increasingly embedding AI into core functions such as underwriting and capital allocation, moving beyond its use for mere efficiency. The Evident AI Index highlights a 32% increase in AI-specialist roles among insurers, with many appointing senior leaders to manage AI strategies. Zurich's deployment of its ZurichIQ platform demonstrates this shift, integrating AI into underwriting and claims processes. Transparency in AI-driven financial returns is becoming essential, with companies like Manulife and Generali leading in public reporting. This marks a significant transformation in the insurance sector, where AI is now central to operational strategy.
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