Agents
Meta Muse adds video calls and email
The Verge AIhigh confidence
Why it matters
- →Multimodal interaction (video/audio) is becoming standard for consumer AI agents.
- →Email integration allows agents to perform asynchronous, real-world tasks.
- →Smart glasses roadmap indicates Meta's long-term hardware strategy for AI assistants.
Meta announced significant updates to its consumer AI agent, Muse, including live video calling capabilities with customizable avatars and the ability for agents to send and receive emails. The update also expands desktop functionality on Mac and plans for integration with smart glasses in the coming months. These features aim to transform Muse from a text-based chatbot into a persistent, multimodal assistant capable of handling complex tasks across different interfaces.
Read originalThe story around this
TopicMeta Muse AI App
Earlier coverage that leads up to this article, and what followed. Lines connect each piece to the closest one after it, converging here.
How we got here
- 1Meta Enhances AI Chatbot with Assistant Features
The Verge AI · July 24, 2026 · Same story
- 2Meta Launches AI Agent Muse to Compete in AI Race
The Verge AI · September 8, 2026 · Same story
- 3Meta Launches Muse AI Agent Amid Trust Concerns
TechCrunch AI · September 8, 2026 · Same story
- 4Meta Launches Muse, a Personal AI Agent
WIRED AI · September 8, 2026 · Same story
- 5Meta Launches Muse Personal Assistant
The AI Daily Brief · September 10, 2026 · Same story
- 6Meta Launches Muse Personal AI Agent
Matt Wolfe · September 11, 2026 · Same story
- 7Meta Launches 'Muse' AI Agent for Consumer Use
Matt Wolfe · September 15, 2026 · Same story
- 8Instinct and Meta Muse add voice calling
TechCrunch AI · September 17, 2026 · Same story
What happened next
- 9Meta's Muse Agent Builds Detailed Profiles of Your Social Circle
WIRED AI · October 3, 2026 · Related
- 10Meta Muse Spark Open launches on Together AI
Together AI Blog · October 15, 2026 · Related
- 11Instagram Edits Desktop launches with MCP agent support
The Verge Creator Economy · November 5, 2026 · Related
Follow this story
Open the full story →Meta's Muse AI assistant launches on Mac
11 developments
- Sep 18 · TechCrunch AI
Meta's Muse AI assistant launches on Mac - Sep 18 · The AI Daily Brief
Meta's Muse Rises to App Store #2 Amid Agent Hype↳ Muse reaches number two on the App Store. - Sep 20 · WIRED AI
Meta's Muse Agent: High Utility, Aggressive Data Harvesting↳ Muse defaults users into training Meta's models with personal data and nudges them to surrender more sensitive information. - Sep 21 · The Verge AI
Amazon blocks Meta's Muse AI agent↳ Amazon blocks Meta's Muse AI agent from its platform citing privacy violations and unauthorized access. - Sep 21 · TechCrunch AI
Meta's Muse outpaces ChatGPT in early mobile downloads↳ Muse hits 1.8 million iOS downloads in 12 days and 642k daily active users, outpacing ChatGPT's early launch figures. - Sep 22 · The Rundown AI
Amazon blocks Meta's Muse shopping agent - Sep 22 · The AI Daily Brief
Meta's Muse Tops App Store as Amazon Blocks Shopping Access - Sep 23 · The Verge AI
Meta's Muse agent handles real-world tasks and spending - Sep 23 · The Verge AI
Meta Muse adds video calls and email (This article)↳ Meta adds video calls with avatars, dedicated email addresses for tasks, and Mac desktop control to Muse. - Sep 25 · TechCrunch AI
Meta's Muse agent outpaces ChatGPT early metrics - Sep 26 · WIRED AI
Meta's Muse Mascot Sparks Privacy and Age Debate↳ Muse mascot Jolly sparks privacy backlash over disarming aesthetic and age boundary concerns ahead of physical device launch
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Amazon adds text-based shopping to Alexa
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Meta opens Muse video chat to all US users
Meta has removed the invite-only barrier for Muse’s video avatar feature, making it available to every US user. This rollout leverages new Realtime Avatar and Voice models to drive subtle facial expressions and gestures that sync with conversation tone, aiming to deepen emotional attachment through anthropomorphism. While competitors focus on voice-only interfaces, Meta is betting that a customizable, animated presence—like Alexandr Wang’s fluffy dog avatar—creates a stickier consumer habit. The move signals a shift from experimental demos to mainstream consumer engagement, setting the stage for upcoming hardware integrations like AI glasses and the Muse Charm wearable.
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