
Meta's Instagram head, Adam Mosseri, has indicated that the company may soon need to cap AI token budgets for engineers. This comes as the cost of processing AI prompts could match the salaries of engineers, prompting a reevaluation of resource allocation. Meta's internal AI token spend leaderboard was recently shut down due to high costs, mirroring similar actions by companies like Uber and Microsoft. Mosseri believes managing AI token costs will become as crucial as payroll and operational expenses, though no caps are currently in place.
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© TechCrunch AIMeta’s consumer agent Muse is rolling out voice calling to US businesses for paid subscribers, targeting the tedious task of customer service navigation. With over 10 million users, Meta is betting that AI’s infinite patience will replace human frustration with phone trees and hold times. The feature leverages improved voice mimicry to interact with receptionists, though many still hang up upon detecting non-human voices. This moves Muse from text-based assistance into active, autonomous execution of real-world tasks, marking a significant step toward mainstream consumer AI utility.
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