Market & Regulation

Anthropic Surpasses OpenAI in Business Customers

TechCrunch AIMay 13, 2026high confidence

Why it matters

→Anthropic's strategy of targeting technical sectors is proving successful.
→The shift indicates a changing competitive landscape among AI providers.
→The overall market for AI products is expanding, with more businesses adopting these technologies.

Anthropic Surpasses OpenAI in Business Customers — ©TechCrunch AI

Anthropic has surpassed OpenAI in verified business customers, according to data from Ramp's AI Index. The fintech firm's survey shows 34.4% of businesses using Ramp's services are paying for Anthropic, compared to 32.3% for OpenAI. This marks the first time Anthropic has taken the lead, driven by its focus on technical sectors like finance and tech. While the data is specific to Ramp's clients, it reflects a broader industry trend of increasing AI adoption and shifting provider preferences.

Read original