
SpaceXSI has enabled Grok Bot to make and receive phone calls for paid users, allowing the AI agent to handle tasks such as bill negotiation and appointment scheduling on U.S. numbers. The platform uses temporary phone numbers and provides a live transcript, enabling users to intervene with typed responses if the bot encounters questions it cannot answer independently. Under SpaceXSI’s terms of service, users remain legally responsible for all calls made by the bot, which must disclose its identity as a virtual assistant. This feature builds on Grok Voice, which already processes approximately 20,000 Starlink support calls daily.
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