
Shopify has reported a substantial increase in traffic and sales attributed to AI-driven search, which complements rather than replaces traditional search methods. The company noted that AI-driven traffic and orders tripled year-over-year in the second quarter, contributing to a 36% rise in revenue. Unlike traditional search engines, AI agents use structured data to match products with specific buyer intents, leading to better conversions. Shopify's integration with AI tools like Claude and ChatGPT enhances its ability to leverage AI in e-commerce transactions.
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© TechCrunch AIMeta’s consumer agent Muse is rolling out voice calling to US businesses for paid subscribers, targeting the tedious task of customer service navigation. With over 10 million users, Meta is betting that AI’s infinite patience will replace human frustration with phone trees and hold times. The feature leverages improved voice mimicry to interact with receptionists, though many still hang up upon detecting non-human voices. This moves Muse from text-based assistance into active, autonomous execution of real-world tasks, marking a significant step toward mainstream consumer AI utility.
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Shopify's AI Search Boosts Traffic and Sales
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