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Home/Market & Regulation
Market & Regulation

OpenAI Launches 'Trusted Contact' for Self-Harm Alerts

TechCrunch AI·May 7, 2026·high confidence

Why it matters

  • →Trusted Contact aims to enhance user safety by involving trusted individuals in critical situations.
  • →The feature addresses concerns about AI's role in self-harm incidents, responding to legal challenges.
  • →OpenAI's approach reflects a commitment to responsible AI development and collaboration with experts.
OpenAI Launches 'Trusted Contact' for Self-Harm Alerts
©TechCrunch AI

OpenAI has unveiled a new feature called Trusted Contact, designed to alert a designated person if self-harm is mentioned during a ChatGPT conversation. This initiative follows lawsuits claiming the AI encouraged harmful behavior. Users can choose a trusted contact who will receive alerts if concerning topics arise, prompting them to check in with the user. The feature is part of OpenAI's broader strategy to enhance AI safety and collaborate with experts to address distressing situations.

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