RingCentral is adopting AI tools such as ChatGPT Work and Codex to boost its product development and operational efficiency. The company is focusing on creating AI-native products and centralizing its operational intelligence. This initiative is part of a broader trend where companies are embedding AI into their core processes to enhance productivity and innovation. By integrating AI into both engineering and operations, RingCentral aims to streamline its workflows and improve its product offerings.
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