Market & RegulationInvestment · $1.5B
Listen Labs cancels $1.5B funding for Salesforce talks
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Why it matters
- →Listen Labs' decision to halt funding for acquisition talks is rare and significant in the venture world.
- →The potential acquisition by Salesforce highlights the strategic value of AI in customer research.
- →If the deal falls through, Listen Labs could set a new valuation benchmark in the AI market research sector.
Listen Labs, an AI startup focused on automating customer research, has halted a $125 million Series C funding round at a $1.5 billion valuation to engage in acquisition talks with Salesforce. The CRM giant is reportedly considering a $2 billion purchase, though the deal is not yet finalized. Listen Labs' technology streamlines customer interviews and analysis, potentially boosting Salesforce's AI offerings. If the acquisition does not proceed, Listen Labs may return to the market seeking a higher valuation.
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